Help Desk and Support

For our clients with current maintenance contracts we provide telephone and email support during office hours to resolve technical or product issues.

We also provide software upgrades free of charge as part of all maintenance contracts and clients are advised of the availability and suitability of all new releases.

Please contact us to renew your Cognos support contract

We will shortly be making available a knowledge base of hints and tips for Cognos Planning. This will require an initial registration to gain access. Once registered you will then be able to log on and search for relevant articles.

Registered users please click here to login. you can then

Search the Knowledge Base

Read the Newsletter archive

If you would like to submit articles for the knowledge base send them to support@budgetingsolutions.co.uk

If you would like to find out more about our support contracts for Cognos products please email

support@budgetingsolutions.co.uk

There are a number of guides to help with the technical installation of Cognos products

Cognos Planning 8.3 Architecture